This Contact Us page keeps Zxfmw customer support details, business identity, and official contact routes in one place. Our goal is to keep the process simple and helpful, from browsing through delivery and any after-sale questions. The same contact details are used in the footer so customers and review systems can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: 1080 CHESTNUT LLC
Store Name: Zxfmw
Physical Business Address: 29090 MARCELLO WAY, NAPLES, FL, 34110
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@zxfmw.shop
Business Phone Number: +13162045704
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Customers can help us resolve questions faster by including the order number, item name, delivery address confirmation, and a concise description of the issue. Clear photos, the checkout email, the item name, and a short explanation help support review issues without unnecessary back-and-forth.
Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review.
MOUSE PAD ORDER QUESTIONS
For delivery or condition questions, include the order number and photos of the relevant mouse pad detail when possible. Useful examples include the top surface, stitched edge, rounded corner, underside backing, package label, or protective mailer.